The Book Mart is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit and make a purchase from our website www.thebookmart.co.uk (the “Site”).

1. Information We Collect

We may collect the following types of personal data:

  • Identity Information: Name, title, and username.
  • Contact Information: Billing address, delivery address, email address, and phone numbers.
  • Transaction Information: Details of purchases and payments.
  • Technical Information: IP address, browser type, and device information.
  • Usage Data: Information on how you use our website.

We do not collect or store sensitive financial information, such as your credit or debit card details. Payments are processed securely via Woopayments.

2. How We Use Your Information

We use your data to:

  • Fulfil and manage your orders, including delivery and returns.
  • Communicate with you regarding your order or respond to inquiries.
  • Send marketing emails (if you have opted in).
  • Improve and personalize your shopping experience.
  • Comply with legal obligations.

3. Sharing Your Data

We may share your data with:

  • Service Providers: Such as payment processors, delivery companies, and IT service providers.
  • Legal Authorities: If required to comply with legal obligations.

We do not sell your personal data to third parties.

4. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal requirements.

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Object to processing of your data.
  • Request data portability to transfer your data to another service provider.

To exercise your rights, please contact us at customercare@thebookmart.co.uk

6. Cookies

Our website uses cookies to enhance your experience. For more details, please see our [Cookie Policy]

7. Security

We take appropriate measures to secure your data. However, no system is completely secure, and we cannot guarantee the security of your data transmitted to our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: customercare@thebookmart.co.uk

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